FAQ
What is the return policy?
We want you to love your set.
Unused products in their original packaging may be returned within 14 days of delivery for a refund, less original shipping charges.
What if my order arrives damaged?
Please contact us within 7 days of delivery with photos of the damage and your order number. We will work quickly to make it right.
Are sale items eligible for return?
All sale and limited-edition items are final sale.
When will I get my order?
Shipping & Delivery
When will my order ship?
For in-stock items, orders typically ship within 3–5 business days.
Once your order ships, you will receive a confirmation email with tracking information.
Do you ship internationally?
Currently, we ship within the United States. We hope to expand to additional destinations in the future.
How should I care for my tiles?
Wipe tiles clean with a soft, dry or slightly damp cloth. For a deeper clean, use a small amount of mild soap and gently wipe, then dry immediately. Avoid soaking or submerging tiles in water, since moisture can affect the painted surface over time.
Keep out of extended direct sunlight to avoid tile fading and discoloration. Store tiles in their case when not in use to keep them protected between game nights.